Our performance
Our performance
Q2 July - September
Whole service
Overall customer satisfaction (%)
96%
%
People who were rough sleeping supported to move away from living on the street
59
Young people prevented from homelessness due to mediation support
10
Customers provided with supported accommodation
70
Customers supported into their own home
33
Customers provided with advice and information
208
Advice and information regarding housing and homelessness prevention
Customers referred by the local authority who were at risk of losing their home and were successfully supported to prevent their homelessness
77